General Details Location Guest Rooms Services Rates and Availability Photo Gallery FAQ

ONLINE RESERVATIONS

FREQUENTLY ASKED QUESTIONS

• What time is check in and check out?
  Check in: 2.00 p.m. Check out: 12.00 p.m.
• Can I leave the room late?
  On request.
• Can I choose the type of bed in my room? (Large bed – two beds)
  On request.
• Do the rooms have a balcony or terrace? Can I reserve one?
  The sixth and seventh floors have a terrace. On request.
• Are there non-smoking rooms?
  Yes
• How many storeys does the building have? Is there a lift?
  7 floors, with lift (elevator)
• Is there air conditioning in the rooms? Does it work all year round?
  Yes, available all year round, 24 hours a day.
• Is your hotel adapted for the handicapped?
  No.
• Can you keep my luggage when I leave the room?
  Yes, please ask at reception.
• Is there a safe place to park my car? How much does it cost?
  Private parking, 21 € day and car. On request.
• Does the hotel have an Internet or e-mail terminal for guests?
  2 Internet points, in the Hall and in the Salón Prensa del Vino.
• Do you have high-speed internet in the room for my portable computer? Is it wireless?
  Yes, free wi-fi in all the common areas and in all the hotel’s bedrooms.
• Do you have a quiet, romantic room? How can I reserve it?
  Please ask at reception.
• What languages are spoken in Reception?
  English, German, French, Spanish.
• Where may I rent a car?
  Please ask at reception.